Shipping & Returns
All items are shipped through USPS from Torrington, CT. Pre-made products will be shipped within two days from the purchase date. You will receive notification once your order has shipped.
Custom orders will take about 4-6 weeks to be made and sent out. We will contact you if it takes longer. You will receive two conformation emails once your order has been completed. The first confirming your product is ready, the second containing a tracking number once it has shipped.
Returns & Exchanges
If you would like to cancel your order, please do so within 12 hours of your purchase. We can accept returns up to 14 days after you have received your item. Please email us before shipping it back so we fully understand your issue. Each item listed for sale online is fully described so you know exactly what you are purchasing.
We cannot accept returns on custom or personalized orders.
If you are looking to exchange an item, please email us at firstname.lastname@example.org to discuss the next step to take.